24/7 water damage restoration · Anchorage & Mat-Su
Water Damage? We're on Site in About 60 Minutes.
Burst pipe, ice dam or flooded basement, TCM's local crews stop the water, dry it out and put your home back together. We document the damage and work with your adjuster.
Free inspection
On call 24 hours a day, 7 days a week.
- On site in about 60 minutes
- 142 five-star Google reviews
- A+ BBB rating
- Works with all major insurers
Get Help Now
A local TCM coordinator will call you back. If water is still coming in, call 866-615-3717 now. We answer 24/7.
Thanks. We Have Your Request.
A TCM coordinator will call you right back at . If water is still coming in, call 866-615-3717 right now.
What to Do Right Now While You Wait
-
Step 1: Stay Safe First
Keep clear of rooms where water is near outlets, cords or a sagging ceiling. Your safety comes before anything in the house.
-
Step 2: Stop the Water If You Can
If it is safe to reach, close the main water shut-off valve. Not sure where it is? We can talk you through it on the phone.
-
Step 3: Move What Matters
Lift photos, documents, electronics and rugs off wet floors. Take a few photos of the damage for your insurance claim.
-
Step 4: Call TCM
Tell us what you see. We dispatch a local crew and stay on the line with you until they are on the way.
What to Do Right Now While You Wait
-
Step 1: Stay Safe First
Keep clear of rooms where water is near outlets, cords or a sagging ceiling. Your safety comes before anything in the house.
-
Step 2: Stop the Water If You Can
If it is safe to reach, close the main water shut-off valve. Not sure where it is? We can talk you through it on the phone.
-
Step 3: Move What Matters
Lift photos, documents, electronics and rugs off wet floors. Take a few photos of the damage for your insurance claim.
-
Step 4: Call TCM
Tell us what you see. We dispatch a local crew and stay on the line with you until they are on the way.
- ~60 min Typical time to get a crew on site
- 19,000+ Alaska properties restored
- 550 Combined years of field experience
- Since 1996 Serving Anchorage and the Mat-Su
What Customers Say
- 142 five-star Google reviews
- A+ BBB rating
- Best of the Valley Multiple-time winner
- #200313 Alaska Contractor License
"They were easy to reach and quick to respond when we had a pipe flood our basement. The service people were friendly and responsive and helped us get everything cleaned even though it had been a very busy week for them. Would definitely use them again."
"I needed restoration work done in my crawlspace after a water pipe burst. TCM was very responsive, professional, punctual and knowledgeable. From start to finish, TCM was awesome to work with!"
The Water Damage We Handle Every Day
After nearly 30 years in the Alaskan elements, our crews know what extreme cold, ice damming and freeze-thaw cycles do to a home, and how to repair it so it holds up next winter.
-
Frozen and Burst Pipes
The classic Alaska winter call. We stop the spread, dry the structure and repair what the pipe soaked.
-
Ice Dams and Roof Leaks
Freeze-thaw cycles push water into ceilings and walls. We know where it travels and where it hides.
-
Flooded Basements and Seepage
Groundwater, snowmelt and spring seepage extracted, dried and treated so mold does not get a foothold.
-
Appliance and Water Heater Leaks
Washing machines, dishwashers, water heaters and supply lines. Small leaks often do the most hidden damage.
-
Storm and Snowmelt Flooding
Heavy rain and rapid melt can overwhelm gutters and grading. We respond across Anchorage and the Mat-Su.
-
Commercial Water Losses
From a single unit to large commercial losses. Our 15,000 sq ft facility and crews in two locations mean no job is too large.
Water Coming In? Call Now
We answer 24/7 and stay on the line until a crew is on the way.
From the First Call to the Final Coat of Paint
One company, one plan, start to finish. You always know what is happening next.
-
Step 1
You Call, We Dispatch
We are on call 24/7. A local crew heads out from Anchorage or Palmer and is typically on site in about 60 minutes.
-
Step 2
Find All the Water
We trace where the water went, including behind walls and under floors where Alaska damage usually hides, and document it for your claim.
-
Step 3
Extract and Protect
Standing water comes out fast. We protect your furniture and belongings and move contents that need cleaning or restoring.
-
Step 4
Dry and Monitor Daily
Air movers and dehumidifiers go in, floors are treated with mildewcide, and we check the drying progress every day until it is done.
-
Step 5
Rebuild and Finish
The same team reinstalls carpet and pad, repairs ceilings and drywall, and paints and finishes. No handoffs to another contractor.
Tell Us What Happened and We'll Call You Back
Share a few details and a local TCM coordinator will call you.
Prefer to talk? Call Anchorage 866-615-3717 Wasilla / Palmer 866-896-5339
Insurance Claim Support
Most homeowners have never filed a water damage claim. We document the damage, the drying and the repairs, and we work with your adjuster so you're not chasing voicemails. Coverage decisions are made by your insurance company.
-
One Dedicated Project Manager
Your project manager is your single point of contact and works with your adjuster, so you are not chasing voicemails or starting over with someone new.
-
Documented at Every Stage
The damage, the drying and the repairs are recorded and verified as we go, which gives your adjuster what they need to move your claim forward.
-
All Major Insurance Companies
We work closely with all major insurers to keep the claims process smooth and as stress-free as possible.
Coverage decisions are made by your insurance company. We help you understand the process and provide the documentation your adjuster asks for.
Questions About Your Claim? Give Us a Call
We'll walk you through the process and what to document.
Alaska's Largest Restoration Company, Still Run Like a Local Crew
550 combined years of experience across water, fire, mold and full reconstruction. That depth means a more accurate scope on the first walkthrough, fewer surprises during the work, and a repair done right the first time.
-
On Site in About 60 Minutes
Local crews respond 24/7 from Anchorage and Palmer. The faster we arrive, the less of your home there is to fix.
-
A Dedicated Project Manager
One person keeps your project moving and always knows where it stands. You always know exactly who to call.
-
No Handoffs, No Job Too Large
Emergency response through final reconstruction under one roof, from residential water damage to large commercial losses.
-
Rooted in Alaska Since 1996
Multiple Best of the Valley awards, voted on by residents. The crew at your door lives and works here.
More From Your Neighbors
"TCM Recently helped with a water flood at my rental place in Anchorage. They did a great job, very professional, great communication, and had a pleasent staff. A water flood is always a stressful situation, and TCM has a way of putting your mind at ease. TCM is a great company to work with and I would recommend them to anyone!"
"TCM was the only mitigation agency available on a weekend when I reached out for water damage help. I am very satisfied with restoration work as well; my new floors look beautiful."
"TCM restorations was amazing! They helped me navigate through all the crazy home insurance world and the repairs look great. Rob Pabel was an amazing manager and made sure I felt taken care of every step of the way. Highly recommend."
"TCM has a very knowledgeable staff of experts that helped us with our water damage, and clean up."
Get a Local Crew on the Way
Anchorage and Mat-Su crews, on call 24/7.
Prefer to talk? Call Anchorage 866-615-3717 Wasilla / Palmer 866-896-5339
Two Locations. Crews Across Anchorage and the Mat-Su.
- Anchorage
- Eagle River
- Chugiak
- Palmer
- Wasilla
- Big Lake
- Houston, AK
- Meadow Lakes
- Sutton-Alpine
- Gateway
Frequently Asked Questions
How Fast Can You Get Here?
TCM crews respond 24/7 and are typically on site in about 60 minutes. Arrival time can vary with your location and conditions. Call 866-615-3717 (Anchorage) or 866-896-5339 (Wasilla / Palmer) any hour, day or night.
What Should I Do First?
Stay clear of rooms where water is near outlets, cords or a sagging ceiling. If it is safe to reach, close the main water shut-off valve. Lift photos, documents, electronics and rugs off wet floors, and take a few photos for your insurance claim. Then call TCM and we will talk you through the rest.
Will My Insurance Cover It?
Coverage depends on your policy and the cause of the damage, and your insurance company makes that decision. We work with major insurance companies. We document the damage, the drying and the repairs, and we work with your adjuster, so you have what you need to support your claim.
How Long Does Drying Take?
It depends on how much water there was, how long it sat and which materials were affected. We set air movers and dehumidifiers, check drying progress every day, and finish only when the structure is dry.
How Much Does It Cost?
It depends on how much water there is and which materials are affected. We inspect, give you an estimate, then start cleanup. If insurance is involved, we document the loss so your adjuster has what they need. Call for a free inspection.
Do I Need a Plumber First?
If it is safe, stop the water first by closing the main shut-off valve. A plumber may be needed to repair the source, such as a broken pipe or fixture. Not sure where the valve is, or can't stop the water? Call us and we will talk you through it.
Water Does Not Wait. Neither Do We.
Mold can start growing within 24 to 48 hours if moisture is not properly removed. Call now and a local TCM crew will be on the way.
Free inspection